About Buccleuch Care Centre
Buccleuch Care Centre is a care home for older people located in Hawick in the Scottish Borders, operated by St Philips Care Limited. The home provides 51 beds and has been assessed by the Care Inspectorate, Scotland's independent care regulator, achieving an average grade of Good (4.2 out of 6) at its most recent inspection in November 2025.
The home supports residents with a wide range of needs, including dementia, frailty, physical disability or illness, and palliative and end of life care. Specialist support is also available for those living with Korsakoff's syndrome, hearing impairment, and visual impairment, making Buccleuch Care Centre a well-rounded option for families seeking tailored, compassionate care.
With 51 beds, the home offers a meaningful capacity to serve the local community in Hawick and the wider Scottish Borders area, providing families with a locally accessible care option backed by a solid inspection record.
Care Inspectorate Grades
Care homes in Scotland are graded on a 6-point scale (1-6) across five key questions. Grades range from Unsatisfactory (1) to Excellent (6).
Care & Support Provided
Location
Bright Street, Hawick, TD9 0JF
5 Questions to Ask on Your Visit
When visiting Buccleuch Care Centre, consider asking...
- 1.What happens if my relative's care needs increase significantly -- will they have to move?
- 2.How do you handle concerns or complaints from families?
- 3.What does the monthly fee cover and what will cost extra?
- 4.How do you keep families informed about their relative's day-to-day wellbeing?
- 5.What happens if my relative is unhappy here?
5 Things to Look For on Your Visit
When you visit Buccleuch Care Centre, look out for...
- 1.Do staff greet residents by name and stop to chat?
- 2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
- 3.Does the home smell fresh and feel clean without being clinical?
- 4.Do residents look comfortable and at ease, or anxious and withdrawn?
- 5.Does the manager answer your questions openly or deflect?
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