York Road

31 York Road, Sutton, Surrey, SM2 6HL

02086426310

Care Type

Residential Care

Inspection date

21 April 2023

Provider

Together for Mental Wellbeing

Beds

14 beds

About York Road

York Road is a residential care home in Sutton, providing personal care to adults with forensic mental health needs. The findings below set out what the CQC observed on its most recent inspection.

York Road provides personal care for up to fourteen adults with forensic mental health needs, supporting residents to live more independently in the community. At inspection, twelve people were using the service.

Staff demonstrated strong safeguarding practices and knew how to raise concerns appropriately. Care and support plans were tailored to address individual needs and risks, with staff assisting people to work towards independence goals. People were kept safe through effective processes and oversight.

Source: CQC inspection report, 1 June 2023

Specialist Care

Mental health

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 14 places — this is not a vacancy count
Registration checked: Registered · SM2 6HL

Registered care categories

Mental health conditions.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 1 June 2023. Latest inspection date recorded: 21 April 2023.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read York Road's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting York Road, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit York Road, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund York Road's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees