Grove House

122 Grove Road, Sutton, Surrey, SM1 2DD

01246556453

Care Type

Residential Care

Inspection date

13 January 2023

Provider

Heathcotes Care Limited

Beds

8 beds

Rating history

InadequateJul 2019
Requires ImprovementJan 2020
InadequateAug 2020
Requires ImprovementJan 2021
GoodMay 2022
GoodFeb 2023

Improved from Requires Improvement to Good in 2022. CQC has rated this home 6 times since 2019.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Heathcotes Care Limited, which runs 52 care homes in England: 2 rated Outstanding, 42 Good and 8 Requires Improvement.

How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Grove House

Grove House is a residential care home in Sutton, providing accommodation and personal care for adults with a learning disability and autistic people. Further details on the service can be found in the CQC findings below.

Grove House is a residential care home providing personal care for up to 8 people, with 6 residents at the time of inspection. The service supports people with a learning disability and autistic people, offering them accommodation and care as a single package. Staff at Grove House work to ensure residents receive respect, equality and dignity while maintaining their independence and access to their local communities.

Source: CQC inspection report, 17 February 2023

Specialist Care

Learning disabilitiesMental healthYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 8 places — this is not a vacancy count
Registration checked: Registered · SM1 2DD

Registered care categories

Caring for adults under 65 yrs; Learning disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 17 February 2023. Latest inspection date recorded: 13 January 2023.

Safe: Good
EffectivePublished 28 January 2020: Good
CaringPublished 28 January 2020: Good
ResponsivePublished 28 January 2020: Good
Well-led: Requires improvement

Questions prompted by these ratings

Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read Grove House's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Grove House, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Grove House, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Grove House's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees