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York Lodge
Residential Care
20 December 2019
Millcroft & York Lodge Care Homes Limited
22 beds
How this home compares nearby
Of 7 care homes for older people within 5 miles, 2 are rated higher by CQC, 3 are the same and 2 are lower.
2 of these nearby homes have been inspected more recently than this one.
Based on CQC ratings, updated 22 October 2026. How we compare homes | See the nearby homes
Rating history
- Sept 2015
- May 2016
- May 2017
- Jan 2020
Improved from Requires Improvement to Good in 2017. CQC has rated this home 4 times since 2015.
Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.
Costs and who runs this home
Run by Millcroft & York Lodge Care Homes Limited, which runs 2 care homes in England: 2 rated Good.
Average care home fees in the South East: £1,243 a week for residential care and £1,579 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.
- This home lists dementia care, which usually costs more than standard residential care. See dementia care home costs. NHS Continuing Healthcare may apply where someone's needs are primarily health needs.
- How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.
About York Lodge
York Lodge is a residential care home in Crowborough, East Sussex, offering personal care and respite stays for older people. The findings below set out what CQC most recently observed there.
York Lodge in Crowborough provides accommodation and personal care for up to 22 older people, including respite care. The home is arranged over three floors with lift access between levels and a basement laundry facility. All residents are living with dementia, and some have mobility and sensory challenges.
The home has systems in place to assess, monitor and improve the quality and safety of care. However, inspectors identified gaps in residents' documentation that needed improvement to ensure staff had up-to-date information for providing consistent, safe care.
Source: CQC inspection report, 24 January 2020
Specialist Care
Fees and availability
We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.
Check current vacancies, the admission assessment and visiting arrangements directly with the home.
Care and inspection details
Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.
- Registered service
- Care home service without nursing
- Registered capacity
- 22 places — this is not a vacancy count
- Registration checked
- Registered · TN6 1EY
Registered care categories
Caring for adults over 65 yrs; Dementia; Sensory impairment.
These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.
CQC ratings in more detail
Overall rating shown by CQC: .
Rating report published 24 January 2020. Latest inspection date recorded: 20 December 2019.
- Safe
- Effective
- Caring
- Responsive
- Well-led
Questions prompted by these ratings
- Well-led: What has changed in management, checks and oversight since this rating?
These are questions for your visit, not a claim about conditions today.
Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.
5 Questions to Ask on Your Visit
When visiting York Lodge, consider asking...
- 1.What specific dementia training do staff receive and how recently?
- 2.How do you support a resident who becomes distressed or confused?
- 3.How does the home keep a record of a resident's life history and personal preferences?
- 4.How do you involve families as dementia progresses and communication becomes harder?
- 5.What happens when a resident's dementia reaches an advanced stage?
5 Things to Look For on Your Visit
When you visit York Lodge, look out for...
- 1.Is the environment calm, uncluttered and easy to navigate?
- 2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
- 3.Are there memory cues around the home -- photos, familiar objects, clear signage?
- 4.Do residents seem settled and safe, or agitated and unsupervised?
- 5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?
Could the NHS fund York Lodge's fees?
The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.
Location
3 Myrtle Road, Crowborough, East Sussex, TN6 1EY

York Lodge
CQC overall rating
Inspection date: 20 December 2019
Helpful Guides
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