Windlesham Manor

Windlesham Manor accommodates up to 40 people, with 27 residents at inspection, including those with dementia and varying care needs. The home is set in a large detached country house with gardens and patio areas. The service has implemented a visitor booking system to maintain cleanliness between visits and created a dedicated visiting room with distanced seating and screens.

During good weather, people can meet visitors in the garden. The manager maintains regular communication with families through emails sharing activity updates, photos, menu options and celebrations. Residents have access to equipment for video and telephone calls, with staff support provided when needed.

The manager stays updated on government guidance about visits and adjusts arrangements accordingly.