Wisteria House

492 Nacton Road, Ipswich, Suffolk, IP3 9QB

01473726326

Care Type

Residential Care

Inspection date

16 January 2020

Provider

Kingsley Care Homes Limited

Beds

7 beds

Rating history

GoodSept 2015
GoodJul 2017
GoodFeb 2020

Rated Good at every inspection since 2015.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Kingsley Care Homes Limited, which runs 8 care homes in England: 6 rated Good and 2 Requires Improvement.

Average care home fees in the East of England: £1,034 a week for residential care and £1,411 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Wisteria House

Wisteria House is a residential care home in Suffolk, providing personal care to people with learning disabilities and/or autism. Details of the CQC's most recent findings on the home are set out below.

Wisteria House is a residential care home providing personal care to up to seven people with learning disabilities and/or autism. At inspection, all seven available spaces were occupied. The home is arranged over two floors and includes communal areas alongside a large accessible garden where residents can spend time.

The service is designed to support people in living full and meaningful lives with choice and control. Staff create an environment where residents can achieve the best possible outcomes and participate in activities that matter to them.

Source: CQC inspection report, 8 February 2020

Specialist Care

Learning disabilitiesOlder peopleYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 7 places — this is not a vacancy count
Registration checked: Registered · IP3 9QB

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Learning disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 8 February 2020. Latest inspection date recorded: 16 January 2020.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Wisteria House's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Wisteria House, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Wisteria House, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Wisteria House's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees