Shaftesbury House Residential Care Home

5 Cowper Street, Ipswich, Suffolk, IP4 5JD

01473271987

Care Type

Residential Care

Inspection date

29 July 2022

Provider

Sanctuary Care Limited

Beds

27 beds

About Shaftesbury House Residential Care Home

Shaftesbury House Residential Care Home is a residential care home in Suffolk, providing accommodation and personal care for older people, including those living with dementia. Further detail on the CQC's most recent findings is set out below.

Shaftesbury House accommodates up to 28 older people, including those living with dementia, in one adapted building. At inspection, 27 people were using the service.

The home has systems in place to assess and mitigate risks of avoidable harm and abuse, learning from incidents to reduce future occurrences. Staff are available when needed and are recruited safely. People receive their medicines when needed, and the service maintains clean and hygienic standards.

Residents are supported to have visits from family and friends, and staff support them to have maximum choice and control over their lives.

Source: CQC inspection report, 23 August 2022

Specialist Care

DementiaOlder peoplePhysical disabilitiesSensory impairments

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 27 places — this is not a vacancy count
Registration checked: Registered · IP4 5JD

Registered care categories

Caring for adults over 65 yrs; Dementia; Physical disabilities; Sensory impairment.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 23 August 2022. Latest inspection date recorded: 29 July 2022.

Safe: Good
EffectivePublished 14 March 2019: Good
CaringPublished 14 March 2019: Good
Responsive: Good
Well-led: Good

Read Shaftesbury House Residential Care Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Shaftesbury House Residential Care Home, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Shaftesbury House Residential Care Home, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Shaftesbury House Residential Care Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees