Winchester House

455 Minster Road, Minster On Sea, Sheerness, ME12 3NS

01795871160

Care Type

Residential Care

Inspection date

9 February 2022

Provider

Achieve Together Limited

Beds

12 beds

About Winchester House

Winchester House is a residential care home in Kent, offering a homely environment for people with learning disabilities and autism. Families looking into care options will find a small, community-focused setting where the aim is to support residents in living fulfilling, comfortable lives. The team at Winchester House works to create a place that feels personal and familiar rather than institutional, which can make a real difference for residents and their loved ones alike.

Winchester House provides residential care for up to 11 people with learning disabilities and autism. During the inspection, staff did not consistently keep people safe from harm, with identified risks relating to constipation, epilepsy, choking, and challenging behaviours that could have been managed more safely. Some agency staff had not read people's care plans and were unfamiliar with essential safety information including fire safety procedures.

The home's training and supervision systems required improvement. Staff had not consistently received regular supervision and appraisal, although the new manager had begun addressing this issue. Additionally, some restrictions on people's freedom had not been properly assessed in accordance with the Mental Capacity Act 2005.

Source: CQC inspection report, 28 April 2022

Specialist Care

Learning disabilitiesPhysical disabilitiesYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 12 places — this is not a vacancy count
Registration checked: Registered · ME12 3NS

Registered care categories

Caring for adults under 65 yrs; Learning disabilities; Physical disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Requires improvement.

Rating report published 28 April 2022. Latest inspection date recorded: 9 February 2022.

Safe: Requires improvement
Effective: Requires improvement
Caring: Requires improvement
Responsive: Requires improvement
Well-led: Requires improvement

Questions prompted by these ratings

Safe: What changes have been made to medicines, staffing and safeguarding since this rating?
Effective: How are staff training, nutrition and health outcomes checked now?
Caring: How do staff protect privacy, dignity and each person’s choices?
Responsive: How are care plans, activities and complaints adapted to each resident?
Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read Winchester House's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Winchester House, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Winchester House, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Winchester House's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees