Willows Care Home

227-229 London Road, Romford, Essex, RM7 9BQ

01708765899

Care Type

Nursing Care

CQC rating published

Not available

Provider

Willows Care Home (Romford) Limited

Beds

72 beds

Costs and who runs this home

This is the only care home Willows Care Home (Romford) Limited runs in England.

Average care home fees in London: £1,189 a week for residential care and £1,513 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

NHS-funded Nursing Care pays £267.68 a week to the home towards registered nursing care for eligible residents (2026/27). A quoted fee may already exclude it.
This home lists dementia care, which usually costs more than standard residential care. See dementia care home costs. NHS Continuing Healthcare may apply where someone's needs are primarily health needs.
How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

This home recently re-registered with CQC under a new provider and has not yet been inspected. Any previous inspection reports relate to the former provider.

About Willows Care Home

Willows Care Home is a nursing home located in Havering, London. Its registered care categories include dementia, older people, physical disabilities, sensory impairments, and younger adults. The home has 72 beds. The home is operated by Willows Care Home (Romford) Limited.

Specialist Care

DementiaOlder peoplePhysical disabilitiesSensory impairmentsYounger adults

Photographs of the home

Practical details from the provider

The home offers en-suite bedrooms, a cinema room, hair salon, tea room and private landscaped gardens.

Published on the provider's website, checked 2 October 2026. Confirm arrangements with the home before deciding.

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

5 Questions to Ask on Your Visit

When visiting Willows Care Home, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Willows Care Home, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Willows Care Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees