England

Willow HouseDevon

Illustrative image. Photographs of this home have not yet been added.

Rated:GoodResidential

Willow House

Hillside, South Brent, Devon, TQ10 9AY

0136473267

Care Type

Residential Care

Inspection date

27 January 2022

Provider

Thurlestone Court Limited

Beds

30 beds

How this home compares nearby

Of 5 care homes for older people within 5 miles, none are rated higher by CQC, 5 are the same and none are lower.

5 of these nearby homes have been inspected more recently than this one.

Based on CQC ratings, updated 22 October 2026. How we compare homes | See the nearby homes

Rating history

Requires ImprovementMay 2015
Requires ImprovementMar 2016
Requires ImprovementJul 2016
Requires ImprovementJun 2017
Requires ImprovementAug 2018
GoodApr 2019

Improved from Requires Improvement to Good in 2019.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Thurlestone Court Limited, which runs 3 care homes in England: 3 rated Good.

Average care home fees in the South West: £1,170 a week for residential care and £1,472 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

This home lists dementia care, which usually costs more than standard residential care. See dementia care home costs. NHS Continuing Healthcare may apply where someone's needs are primarily health needs.
How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Willow House

Willow House is a residential care home in Devon, providing personal care for older people, including those living with dementia. Further details from the CQC's most recent inspection are set out below.

Willow House provides accommodation and personal care for up to 30 older people, some living with dementia. The service currently supports 29 residents across two floors, featuring large lounge and dining areas with accessible gardens.

The home maintains safe visiting arrangements for relatives and professionals, including verification of negative COVID-19 test results and proof of vaccination. Staff at the service demonstrate good practice in infection control procedures designed to protect residents and visitors.

Source: CQC inspection report, 8 February 2022

Specialist Care

DementiaMental healthOlder peoplePhysical disabilities

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 30 places — this is not a vacancy count
Registration checked: Registered · TQ10 9AY

Registered care categories

Caring for adults over 65 yrs; Dementia; Mental health conditions; Physical disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 12 April 2019. Latest inspection date recorded: 27 January 2022.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Requires improvement

Questions prompted by these ratings

Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read Willow House's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Willow House, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Willow House, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Willow House's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees