Willow Green Care Home

Eastborne Road, Darlington, County Durham, DL1 4ER

01325465770

Care Type

Nursing Care

Inspection date

12 September 2023

Provider

St. Martin's Care Limited

Beds

63 beds

About Willow Green Care Home

Willow Green Care Home is a nursing home in Darlington, providing personal and nursing care for younger and older adults with a range of health conditions. Details of the most recent CQC findings are set out below.

Willow Green Care Home provides personal and nursing care for up to 63 younger and older adults with a range of health conditions, including dementia. At inspection, 53 people were using the service. Care plans and risk assessments were person-centred and reflected people's current needs.

Medicines were stored safely and managed well, with quality audits identifying areas for improvement and ensuring people were safe and involved in their care.

The service culture had significantly improved, with positive feedback from staff, people and professionals. Staff worked well together and interacted positively with everyone at the service. There were enough staff, recruited safely with appropriate induction to ensure they had the skills for their roles.

Staff reported feeling well-supported and delivering person-centred care. Systems were in place to protect people from abuse, and people were supported to have maximum choice and control of their lives in their best interests.

Source: CQC inspection report, 7 October 2023

Specialist Care

DementiaOlder peopleYounger adults

Facilities & Amenities

GardenCafe BarCinema RoomActivities Programme

Photographs of the home

Practical details from the provider

Several en-suite bedrooms have Juliet balconies overlooking the gardens.
Dining rooms have facilities for families to make refreshments.
The landscaped garden includes raised beds for gardening.

Published on the provider's website, checked 20 September 2026. Confirm arrangements with the home before deciding.

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service with nursing
Registered capacity: 63 places — this is not a vacancy count
Registration checked: Registered · DL1 4ER

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 7 October 2023. Latest inspection date recorded: 12 September 2023.

Safe: Good
Effective: Good
CaringPublished 14 May 2021: Good
Responsive: Good
Well-led: Good

Read Willow Green Care Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Willow Green Care Home, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Willow Green Care Home, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Willow Green Care Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees