Wickham Road

330 Wickham Road, Croydon, CR0 8BH

07958435709

Care Type

Residential Care

Inspection date

1 June 2023

Provider

Klearwater Adults Services Limited

Beds

4 beds

Rating history

GoodJul 2019
Requires ImprovementMar 2021
GoodJun 2023

Improved from Requires Improvement to Good in 2023. CQC has rated this home 3 times since 2019.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Klearwater Adults Services Limited, which runs 2 care homes in England: 2 rated Good.

Average care home fees in London: £1,189 a week for residential care and £1,513 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Wickham Road

Wickham Road is a residential care home in Croydon, offering personal care for a small number of residents. Further details on the CQC's most recent findings are set out below.

Wickham Road is a residential care home providing personal care to 2 people, with capacity for up to 4. The service has made improvements to create a safer, cleaner environment following previous feedback. Staff follow current infection prevention and control practices, and the home is well-equipped and well-maintained to meet residents' sensory and physical needs.

People receive support with their medicines to achieve the best possible health outcomes.

The service has sufficient appropriately skilled staff to meet people's needs and keep them safe. Staff understand how to protect people from poor care and abuse, and the service works collaboratively with other agencies on safeguarding. People are supported to have maximum choice, control and independence, with staff enabling residents to have control over their own lives.

Source: CQC inspection report, 22 June 2023

Specialist Care

Learning disabilitiesMental healthOlder peopleYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 4 places — this is not a vacancy count
Registration checked: Registered · CR0 8BH

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Learning disabilities; Mental health conditions.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 22 June 2023. Latest inspection date recorded: 1 June 2023.

Safe: Good
EffectivePublished 18 July 2019: Good
CaringPublished 18 July 2019: Good
ResponsivePublished 18 July 2019: Requires improvement
Well-led: Good

Questions prompted by these ratings

Responsive: How are care plans, activities and complaints adapted to each resident?

These are questions for your visit, not a claim about conditions today.

Read Wickham Road's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Wickham Road, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Wickham Road, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Wickham Road's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees