Hall Grange

Shirley Church Road, Croydon, Surrey, CR9 5AL

02086541708

Care Type

Residential Care

Inspection date

10 November 2020

Provider

Methodist Homes

Beds

86 beds

About Hall Grange

Hall Grange is a residential care home in Croydon, providing accommodation and personal care for older people, including those living with dementia. The findings below set out what the CQC observed during its most recent inspection.

Hall Grange is a residential care home supporting up to 86 older people and those living with dementia, with 74 residents at the time of inspection. The service prioritises regular family contact, enabling visits in the communal garden and through window visits. People receiving end of life care and those with dementia struggling during lockdowns had a nominated Essential Family Carer allowed to visit inside the home, with staff ensuring visits were conducted safely.

When in-person visits weren't possible, staff facilitated contact through video and telephone calls, keeping relatives regularly updated on their loved ones' wellbeing.

Source: CQC inspection report, 3 December 2020

Specialist Care

Older peoplePhysical disabilities

Photographs of the home

Practical details from the provider

The provider lists furnished single en-suite bedrooms, wheelchair access and lifts to all floors.
The home is surrounded by seven acres of woodland gardens, with shared lounges and a hair and beauty salon.

Published on the provider's website, checked 20 September 2026. Confirm arrangements with the home before deciding.

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 86 places — this is not a vacancy count
Registration checked: Registered · CR9 5AL

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia; Physical disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 8 January 2020. Latest inspection date recorded: 10 November 2020.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Hall Grange's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Hall Grange, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Hall Grange, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Hall Grange's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees