England

Whitestone LodgeKnowsley

Illustrative image. Photographs of this home have not yet been added.

Rated:Requires ImprovementResidential

Whitestone Lodge

56 Church Road, Roby, Liverpool, Merseyside, L36 9TP

01514493000

Care Type

Residential Care

Assessment date

1 April 2025

Provider

Mrs Veronica Caulton

Beds

20 beds

How this home compares nearby

Of 66 care homes for older people within 5 miles, 43 are rated higher by CQC, 19 are the same and 4 are lower.

21 of these nearby homes have been inspected more recently than this one.

Based on CQC ratings, updated 22 October 2026. How we compare homes | See the nearby homes

Rating history

GoodMay 2015
GoodOct 2017
Requires ImprovementJul 2022
InadequateSept 2023
Requires ImprovementJun 2025

Improved from Inadequate to Requires Improvement in 2025. CQC has rated this home 5 times since 2015.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

This is the only care home Mrs Veronica Caulton runs in England.

Average care home fees in the North West: £882 a week for residential care and £1,196 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Whitestone Lodge

Whitestone Lodge is a residential care home in Knowsley providing accommodation and personal care for older people, without nursing support. Details of the CQC's most recent findings are set out below.

Whitestone Lodge provides accommodation and personal care for up to 20 older people, without nursing. At the time of assessment 13 people were living there. The CQC rated the home as requires improvement overall, finding a breach relating to good governance, with weaknesses in risk management, incident analysis and staff supervision, though improvements had been made since the last inspection.

Inspectors found staff to be caring and respectful, with people well supported around food, health and consent. However, there was little meaningful activity on offer, and information given to families was sometimes inaccurate. The home is no longer in special measures.

Source: CQC assessment, 24 June 2025

Specialist Care

Older people

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 19 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 20 places — this is not a vacancy count
Registration checked: Registered · L36 9TP

Registered care categories

Caring for adults over 65 yrs; Dementia.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Requires Improvement.

Assessment published 24 June 2025. Assessment date recorded: 1 April 2025.

Safe: Requires Improvement
Effective: Good
Caring: Good
Responsive: Good
Well-led: Requires Improvement

Questions prompted by these ratings

Safe: What changes have been made to medicines, staffing and safeguarding since this rating?
Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read Whitestone Lodge's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Whitestone Lodge, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Whitestone Lodge, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Whitestone Lodge's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees