Whitelow House Nursing Home

Whitelow House is a nursing home providing personal care to 28 people aged 65 and over, with capacity for up to 32 residents in 30 single bedrooms and one double. The home has passenger lift access to all floors and communal areas including two lounges. The registered manager maintains sufficient staffing with appropriate skill mixes to meet residents' needs. People are protected from an unsafe environment, with one relative confirming, "Oh yes definitely they are safe." Staff demonstrate a good understanding of their safeguarding responsibilities to protect people from abuse. Nurses use a robust electronic system to manage each person's medicines.