WhiteHorse Care - Brownhills

59 Whitehorse Road, Brownhills, Walsall, WS8 7PE

01543361478

Care Type

Residential Care

Inspection date

14 February 2023

Provider

White Horse Care Ltd

Beds

8 beds

About WhiteHorse Care - Brownhills

WhiteHorse Care - Brownhills is a welcoming care home based in Brownhills, Walsall, offering a calm and homely environment for those who call it home. The team here is dedicated to getting to know each resident as an individual, building relationships rooted in trust and genuine care. Families looking for support in the Walsall area will find a service that takes its responsibilities seriously and works hard to make every resident feel safe and valued.

Whitehorse is a residential care home providing personal care for up to 8 people with learning disabilities and autistic people. The service operates from a detached bungalow with some adaptations, and at inspection there were 6 people using the service.

Source: CQC inspection report, 4 April 2023

Specialist Care

Learning disabilitiesMental healthPhysical disabilitiesYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 8 places — this is not a vacancy count
Registration checked: Registered · WS8 7PE

Registered care categories

Caring for adults under 65 yrs; Learning disabilities; Mental health conditions; Physical disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Requires improvement.

Rating report published 4 April 2023. Latest inspection date recorded: 14 February 2023.

Safe: Good
Effective: Good
Caring: Good
Responsive: Requires improvement
Well-led: Requires improvement

Questions prompted by these ratings

Responsive: How are care plans, activities and complaints adapted to each resident?
Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read WhiteHorse Care - Brownhills's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting WhiteHorse Care - Brownhills, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit WhiteHorse Care - Brownhills, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund WhiteHorse Care - Brownhills's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees