Shire Oak House

33 Lichfield Road, Sandhills, Walsall, West Midlands, WS9 9DH

01543376970

Care Type

Residential Care

Inspection date

28 February 2022

Provider

SORCH LTD

Beds

27 beds

About Shire Oak House

Shire Oak House is a residential care home in Walsall, offering older people and their families a familiar, comfortable place to call home. The team there understands how significant this decision can be, and they aim to make both residents and their loved ones feel genuinely welcome from the very first visit. If you are exploring care options in the Walsall area, Shire Oak House may be worth a closer look.

Shire Oak House accommodates up to 26 older people and people with dementia in a two-storey adapted building with lift access. At inspection, 24 people were living there with two vacancies. Day shifts typically include five staff including a senior carer and the registered manager, while nights are covered by two staff with managers on-call as needed.

Inspectors identified concerns about medication management for people entering step-down service provision. There was no system in place to ensure adequate medication stock, and one person did not receive their medication for a full day as a result of these gaps in the process.

Source: CQC inspection report, 24 March 2022

Specialist Care

DementiaMental healthOlder peopleSensory impairmentsYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 27 places — this is not a vacancy count
Registration checked: Registered · WS9 9DH

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia; Mental health conditions; Sensory impairment.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Requires improvement.

Rating report published 24 March 2022. Latest inspection date recorded: 28 February 2022.

Safe: Requires improvement
Effective: Good
Caring: Good
Responsive: Good
Well-led: Requires improvement

Questions prompted by these ratings

Safe: What changes have been made to medicines, staffing and safeguarding since this rating?
Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read Shire Oak House's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Shire Oak House, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Shire Oak House, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Shire Oak House's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees