Priory Highfields

11 Highfields Road, Chasetown, Burntwood, WS7 4QR

01543684948

Care Type

Residential Care

Inspection date

22 September 2023

Provider

Parkcare Homes (No.2) Limited

Beds

8 beds

About Priory Highfields

Priory Highfields is a residential care home based in Staffordshire, offering families a reassuring sense of community and genuine commitment to the people who live there. The team works hard to create a homely, supportive environment where residents are treated as individuals and families feel welcome to be part of daily life.

Priory Highfields comprises two separate domestic-style houses providing personal care to seven younger people with a learning disability and/or autism at the time of inspection. The service has capacity for up to eight residents.

Source: CQC inspection report, 11 November 2023

Specialist Care

Learning disabilitiesSensory impairmentsYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 8 places — this is not a vacancy count
Registration checked: Registered · WS7 4QR

Registered care categories

Caring for adults under 65 yrs; Learning disabilities; Sensory impairment.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Requires improvement.

Rating report published 11 November 2023. Latest inspection date recorded: 22 September 2023.

Safe: Requires improvement
Effective: Good
Caring: Good
Responsive: Good
Well-led: Requires improvement

Questions prompted by these ratings

Safe: What changes have been made to medicines, staffing and safeguarding since this rating?
Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read Priory Highfields's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Priory Highfields, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Priory Highfields, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Priory Highfields's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees