England

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Whitehaven Care HomeBath and North East Somerset

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Rated:GoodResidential

Whitehaven Care Home

Fosseway, Midsomer Norton, Radstock, Avon, BA3 4AU

01761413143

Care Type

Residential Care

Assessment date

18 September 2024

Provider

ARTI Care Homes (South West) Limited

Beds

23 beds

How this home compares nearby

Of 7 care homes for older people within 5 miles, none are rated higher by CQC, 6 are the same and 1 is lower.

2 of these nearby homes have been inspected more recently than this one.

Based on CQC ratings, updated 22 October 2026. How we compare homes | See the nearby homes

Rating history

Requires ImprovementMar 2018
Requires ImprovementApr 2019
Requires ImprovementMay 2022
GoodDec 2025

Improved from Requires Improvement to Good in 2025.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

This is the only care home ARTI Care Homes (South West) Limited runs in England.

Average care home fees in the South West: £1,170 a week for residential care and £1,472 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

This home lists dementia care, which usually costs more than standard residential care. See dementia care home costs. NHS Continuing Healthcare may apply where someone's needs are primarily health needs.
How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Whitehaven Care Home

Whitehaven Care Home is a residential care home in Bath and North East Somerset, providing personal care for older people and adults with dementia, physical disability, sensory impairment or mental health conditions. Further details on the most recent CQC findings are set out below.

Whitehaven Care Home is a residential care home providing accommodation and personal care for up to 23 people, including older people and those living with dementia, physical disability, sensory impairment or mental health conditions. Inspectors found the service had made sufficient improvements to resolve a previous breach relating to safe care and treatment, and medicines management had improved, though some risks around blood-thinning medicines were not fully documented in care plans.

The home was clean, well organised and infection control was managed effectively. Relatives and people using the service spoke positively about the approachable registered manager and responsive staff, though a small number of relatives felt staffing at night could be improved and had concerns about consistency of agency staff.

Source: CQC assessment, 31 December 2025

Specialist Care

DementiaMental healthOlder peoplePhysical disabilitiesSensory impairments

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 23 places — this is not a vacancy count
Registration checked: Registered · BA3 4AU

Registered care categories

Caring for adults over 65 yrs; Dementia; Mental health conditions; Physical disabilities; Sensory impairment.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Assessment published 31 December 2025. Assessment date recorded: 18 September 2024.

Read CQC's assessment overview

The following is CQC's published account of its assessment, published 31 December 2025. References to “we” mean CQC. It describes findings at that time.

Date of assessment: 5 November to 28 November 2025. The reason for the assessment was to check whether the provider had made improvements following the previous inspection and to follow up on a breach of regulation relating to safe care and treatment. Whitehaven Care home is a residential care home providing accommodation and personal care to up to 23 people. The service provides support to older people, people with a physical disability, sensory impairment, dementia and mental health conditions.
The management of people’s medicines had improved. Overall, people received their medicines as prescribed, and clear information was available for staff on how medicines should be administered, including guidance for ‘as required’ (PRN) medicines. However, some risks were not fully documented in care plans, such as those relating to medicines used for thinning blood. The registered manager took immediate action to address this during the inspection.
Environmental risks were assessed and monitored regularly. The home was clean, and infection control risks were managed effectively.Care plans contained clear information about how people needed to be helped.
Staff fed back positively about the manager and were happy with the support and training provided.One health professional said that staff were kind, caring and responsive to their requests and clinical recommendations.
Sufficient improvements had been made, and the service was no longer in breach of the legal regulation in relation to safe care and treatment.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Whitehaven Care Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Whitehaven Care Home, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Whitehaven Care Home, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Whitehaven Care Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees