Westy Hall Residential Care Home

Marsden Avenue, Latchford, Warrington, Cheshire, WA4 1UB

01925637948

Care Type

Residential Care

Inspection date

28 January 2022

Provider

Croftwood Care (Cheshire) Limited

Beds

42 beds

About Westy Hall Residential Care Home

Westy Hall Residential Care Home is a residential care home in Warrington providing personal care, including support for people living with dementia. Further detail on the CQC's most recent findings is set out below.

This residential care home accommodates up to 42 people requiring personal care assistance, with 38 residents at the time of inspection. Some residents live with dementia. Family members praised how staff managed COVID-19 risks to keep people safe, with one describing their efforts as exemplary.

One family member noted that a staff member stayed at the home for weeks without going home at the start of the pandemic, highlighting the dedication shown by the team. The registered manager and staff maintained regular communication with families throughout this challenging period.

Source: CQC inspection report, 10 February 2022

Specialist Care

Older peoplePhysical disabilities

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 42 places — this is not a vacancy count
Registration checked: Registered · WA4 1UB

Registered care categories

Caring for adults over 65 yrs; Physical disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 8 August 2019. Latest inspection date recorded: 28 January 2022.

Safe: Good
Effective: Good
Caring: Good
Responsive: Requires improvement
Well-led: Good

Questions prompted by these ratings

Responsive: How are care plans, activities and complaints adapted to each resident?

These are questions for your visit, not a claim about conditions today.

Read Westy Hall Residential Care Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Westy Hall Residential Care Home, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Westy Hall Residential Care Home, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Westy Hall Residential Care Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees