Westy Hall Residential Care Home

This residential care home accommodates up to 42 people requiring personal care assistance, with 38 residents at the time of inspection. Some residents live with dementia. Family members praised how staff managed COVID-19 risks to keep people safe, with one describing their efforts as exemplary.

One family member noted that a staff member stayed at the home for weeks without going home at the start of the pandemic, highlighting the dedication shown by the team. The registered manager and staff maintained regular communication with families throughout this challenging period.