England

WestlandsWarwickshire

Illustrative image. Photographs of this home have not yet been added.

Rated:Requires ImprovementResidential

Westlands

Oliver Street, Rugby, Warwickshire, CV21 2EX

01788576604

Care Type

Residential Care

Inspection date

11 January 2023

Provider

WCS Care Group Limited

Beds

41 beds

How this home compares nearby

Of 19 care homes for older people within 5 miles, 14 are rated higher by CQC, 5 are the same and none are lower.

10 of these nearby homes have been inspected more recently than this one.

Based on CQC ratings, updated 23 October 2026. How we compare homes | See the nearby homes

Rating history

GoodJun 2015
GoodAug 2017
GoodFeb 2020
Requires ImprovementMar 2023

Rating dropped from Good to Requires Improvement in 2023.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by WCS Care Group Limited, which runs 13 care homes in England: 9 rated Good and 4 Requires Improvement.

Average care home fees in the West Midlands: £912 a week for residential care and £1,308 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

This home lists dementia care, which usually costs more than standard residential care. See dementia care home costs. NHS Continuing Healthcare may apply where someone's needs are primarily health needs.
How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Westlands

Westlands is a residential care home in Warwickshire, offering a place where older people can feel at home in comfortable, familiar surroundings. The team there understands how much it means to families to find the right setting for someone they love, and that sense of care for residents and their relatives shapes the day-to-day life of the home. For anyone exploring options in the area, Westlands represents a local choice worth considering as part of that important decision.

Westlands accommodates up to 41 people across three floors, providing personal care support. At inspection, 35 residents were living at the home. While staffing levels were sufficient for safe care, relatives and staff reported that residents sometimes experienced delays in receiving personal care.

The provider had implemented new systems to reduce reliance on agency staff and increase permanent staffing numbers.

Relatives highlighted concerns about personal hygiene standards and identified communication between staff and families as an area needing improvement. Care records required development to ensure they fully supported the service's operations and quality of care delivery.

Source: CQC inspection report, 22 March 2023

Specialist Care

DementiaMental healthOlder peoplePhysical disabilitiesSensory impairmentsYounger adults

Facilities & Amenities

Activities Programme

Practical details from the provider

The home is arranged as three households, each with its own lounge, dining area and kitchenette.
Shared facilities include a cafe, hair salon and conservatory; the outings minibus accommodates wheelchair users.

Published on the provider's website, checked 2 October 2026. Confirm arrangements with the home before deciding.

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 41 places — this is not a vacancy count
Registration checked: Registered · CV21 2EX

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia; Mental health conditions; Physical disabilities; Sensory impairment.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Requires improvement.

Rating report published 22 March 2023. Latest inspection date recorded: 11 January 2023.

Safe: Requires improvement
Effective: Good
CaringPublished 15 February 2020: Good
ResponsivePublished 15 February 2020: Good
Well-led: Requires improvement

Questions prompted by these ratings

Safe: What changes have been made to medicines, staffing and safeguarding since this rating?
Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read Westlands's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Westlands, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Westlands, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Westlands's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees