England

Westgreen HouseGloucestershire

Illustrative image. Photographs of this home have not yet been added.

Rated:Requires ImprovementNursing

Westgreen House

Wotton Road, Kingswood, Wotton-under-edge, Gloucestershire, GL12 8RA

01453844647

Care Type

Nursing Care

Inspection date

19 May 2022

Provider

Westgreen Care Ltd

Beds

46 beds

How this home compares nearby

Of 32 care homes for older people within 10 miles, 30 are rated higher by CQC, 2 are the same and none are lower.

18 of these nearby homes have been inspected more recently than this one.

Based on CQC ratings, updated 22 October 2026. How we compare homes | See the nearby homes

Rating history

Requires ImprovementDec 2014
GoodJun 2015
GoodMay 2017
GoodDec 2019
Requires ImprovementJun 2022

Rating dropped from Good to Requires Improvement in 2022. CQC has rated this home 5 times since 2014.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

This is the only care home Westgreen Care Ltd runs in England.

Average care home fees in the South West: £1,170 a week for residential care and £1,472 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

NHS-funded Nursing Care pays £267.68 a week to the home towards registered nursing care for eligible residents (2026/27). A quoted fee may already exclude it.
This home lists dementia care, which usually costs more than standard residential care. See dementia care home costs. NHS Continuing Healthcare may apply where someone's needs are primarily health needs.
How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Westgreen House

Westgreen House is a nursing home in Gloucestershire, providing care for older people, including those living with dementia. Further details on the service can be found in the CQC findings below.

Westgreen House provides nursing and personal care to up to 45 residents, predominantly older people including those living with dementia. At inspection, 32 people were using the service, accommodated across two floors of an adapted building with one unit specializing in dementia support. Inspectors found that risks to residents had not always been sufficiently assessed, planned and managed.

Staff had not received adequate training in best practice guidance to safely support people with distressed behaviours, and the home was advised on staff deployment improvements. Care plans did not always reflect residents' individual needs and preferences, meaning some people were not receiving the care and support they required. While the provider had systems to protect people from abuse, one incident was not promptly reported to CQC, preventing relevant agencies from monitoring residents' safety effectively.

Source: CQC inspection report, 18 June 2022

Specialist Care

DementiaOlder people

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service with nursing
Registered capacity: 46 places — this is not a vacancy count
Registration checked: Registered · GL12 8RA

Registered care categories

Caring for adults over 65 yrs; Dementia.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Requires improvement.

Rating report published 18 June 2022. Latest inspection date recorded: 19 May 2022.

Safe: Requires improvement
Effective: Requires improvement
Caring: Good
Responsive: Requires improvement
Well-led: Requires improvement

Questions prompted by these ratings

Safe: What changes have been made to medicines, staffing and safeguarding since this rating?
Effective: How are staff training, nutrition and health outcomes checked now?
Responsive: How are care plans, activities and complaints adapted to each resident?
Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read Westgreen House's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Westgreen House, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Westgreen House, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Westgreen House's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees