West Oak

Murray Road, Wokingham, Berkshire, RG41 2TA

01189795100

Care Type

Nursing Care

Inspection date

28 January 2021

Provider

Barchester Healthcare Homes Limited

Beds

63 beds

About West Oak

West Oak is a nursing home in Wokingham, providing care for people with old age and dementia related needs. Full details from the CQC's most recent inspection are set out below.

West Oaks provides accommodation and nursing care for up to 63 people with needs related to old age and dementia. The purpose-built, two-storey home features single occupancy rooms and one double bedroom across five units. At inspection, 48 people were residing at the service.

The home demonstrated effective infection control measures, with systems in place to isolate people with COVID-19 and good supplies of personal protective equipment stationed throughout. Visitors were required to wash their hands, have their temperature checked, and take a lateral flow test before entering. Staff had received training on pandemic safety measures and both staff and residents were regularly tested.

The building was clean and well-maintained, with the environment designed to support social distancing where possible.

Source: CQC inspection report, 13 February 2021

Specialist Care

DementiaOlder people

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service with nursing
Registered capacity: 63 places — this is not a vacancy count
Registration checked: Registered · RG41 2TA

Registered care categories

Caring for adults over 65 yrs; Dementia.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Outstanding.

Rating report published 8 December 2018. Latest inspection date recorded: 28 January 2021.

Safe: Good
Effective: Good
Caring: Good
Responsive: Outstanding
Well-led: Outstanding

Read West Oak's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting West Oak, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit West Oak, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund West Oak's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees