Skip to main content
Care HomeGuide
Placeholder image for Austen House
Austen HouseWokingham
Rated:Requires ImprovementNursing

Austen House

Kilnsea Drive, Lower Earley, Reading, Berkshire, RG6 3UJ
01189266100
Care Type

Nursing Care

Last Inspection

4 October 2022

Provider

Barchester Healthcare Homes Limited

Beds

79 beds

About Austen House

Austen House is a care home in Wokingham, offering families in the area a local option when looking for nursing support for a loved one. The team there understands how important it is for residents to feel comfortable and at home, and the surrounding Wokingham community provides a familiar setting for many of the people who live there. For families beginning the process of finding care, it can be reassuring to have a conversation with the staff directly to get a feel for the environment and the people behind it.

Austen House is a residential care home providing personal and nursing care for up to 79 people, with 73 residents at the time of inspection. The service supports older people and younger adults, including those with dementia, across four separate units within one building. Two units specialise in dementia care, each with adapted facilities tailored to residents' needs.

Inspectors identified significant concerns during their visit. Medicines were not always managed safely, and both people and staff reported insufficient staffing levels to safely meet residents' needs. Additionally, the provider had not completed necessary fire safety actions and risk management measures that had been identified.

Source: CQC inspection report, 4 October 2022

Specialist Care

DementiaOlder peopleYounger adults

Could the NHS fund Austen House's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Location

Kilnsea Drive, Lower Earley, Reading, Berkshire, RG6 3UJ

CQC Logo

Austen House

CQC overall rating

Requires Improvement

Last inspection: 4 October 2022

View full inspection report
New

Have a question about this care home?

Ask in our Community Forum and get a real answer from someone who's been through it.

Share what's on your mind
01189266100