West House Care Home Limited

West House, Waldridge Road, Chester Le Street, County Durham, DH2 3AA

01913871533

Care Type

Nursing Care

Inspection date

19 October 2022

Provider

West House Carehome Limited

Beds

26 beds

About West House Care Home Limited

West House Care Home Limited is a nursing home in County Durham, providing personal and nursing care to older people. Details of the most recent CQC inspection are set out below.

West House Care Home Limited provides personal and nursing care to 26 older people. The service has made significant improvements to its facilities, with new bathrooms and shower rooms installed and areas of the home redecorated as part of ongoing renovations. Fire safety systems have been enhanced, including a new fire risk assessment and completed staff training.

The home maintains effective quality assurance systems with the registered manager planning further improvements. Risks to people are identified and managed appropriately, and the provider ensures compliance with statutory notification requirements.

Source: CQC inspection report, 16 November 2022

Specialist Care

Older peopleYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service with nursing
Registered capacity: 26 places — this is not a vacancy count
Registration checked: Registered · DH2 3AA

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 16 November 2022. Latest inspection date recorded: 19 October 2022.

Safe: Good
EffectivePublished 18 July 2018: Good
CaringPublished 18 July 2018: Good
ResponsivePublished 18 July 2018: Good
Well-led: Good

Read West House Care Home Limited's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting West House Care Home Limited, consider asking...

1.How many qualified nurses are on duty overnight and at weekends?
2.How do you manage a resident's relationship with their GP and hospital team?
3.What is your approach when a resident's condition deteriorates quickly?
4.What additional charges apply beyond the weekly fee?
5.How do you approach end of life care and involve families in those decisions?

5 Things to Look For on Your Visit

When you visit West House Care Home Limited, look out for...

1.Is the nursing station visible and staffed, or hard to find?
2.Do staff respond promptly when a resident needs attention?
3.Are call bells answered quickly or left ringing?
4.Does the home feel calm or rushed and understaffed?
5.Are residents' medical records and care plans visible and up to date?

Could the NHS fund West House Care Home Limited's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees