St Mary's Care Home

The following is CQC's published account of its assessment, published 27 February 2025. References to “we” mean CQC. It describes findings at that time.

Date of assessment: 11 February to 18 February 2025. St Mary’s Care Home is a care home providing accommodation and nursing care to a maximum of 56 older people. At the time of our visit, 46 people were using the service. At our last inspection, we identified breaches of legal regulation in relation to person-centred care and good governance. At this inspection, improvements had been made and the provider was no longer in breach of regulations. Further improvements were needed to infection prevention control practices in bathrooms regarding clinical waste, which were discussed with the provider and were being addressed. Since the last inspection, the registered manager had introduced improvements to the service, including to activities to ensure people received person-centred care. An enthusiastic activities person had been recruited and a varied programme of entertainment, activities and outings was now taking place. The environment was better maintained, some bathrooms had been refurbished and lighting in areas improved. Further areas of improvement in these areas, identified at inspection, including to ensure people’s safety, were addressed immediately. Improvements had been made to records including staff recruitment and medicines records to ensure people received safe care. Care records were in place to ensure staff had guidance to meet people’s needs in a person-centred way. We advised more regular evaluation of all care plans. Risks to people had been assessed and care plans were in place to help mitigate risks as far as possible. Accidents and incidents were investigated thoroughly The service provided rehabilitation to people discharged from hospital, to help prepare them to return home. There were sufficient trained staff who worked with other professionals to ensure people's needs were met in a safe and timely way. Staff were attentive and treated people with kindness and compassion. Governance was more robust.