West Heath House
Residential Care
1 October 2021
The Disabilities Trust
24 beds
About West Heath House
Located on Ivy House Road in Birmingham's B38 postcode area, this 24-bed residential home is run by The Disabilities Trust. It provides care for older people, younger adults, and individuals with physical disabilities, offering a smaller-scale environment compared to larger facilities.
The home received a Good rating from the CQC following its most recent inspection in October 2021. As a residential service, it focuses on providing accommodation and personal care support tailored to residents' needs.
The mixed-age population and dual specialism in both older people and physical disabilities means the home serves a diverse group of residents with varying care requirements. Its size allows for a more intimate setting while maintaining professional care standards across its services.
Specialist Care
5 Questions to Ask on Your Visit
When visiting West Heath House, consider asking...
- 1.What happens if my relative's care needs increase significantly -- will they have to move?
- 2.How do you handle concerns or complaints from families?
- 3.What does the monthly fee cover and what will cost extra?
- 4.How do you keep families informed about their relative's day-to-day wellbeing?
- 5.What happens if my relative is unhappy here?
5 Things to Look For on Your Visit
When you visit West Heath House, look out for...
- 1.Do staff greet residents by name and stop to chat?
- 2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
- 3.Does the home smell fresh and feel clean without being clinical?
- 4.Do residents look comfortable and at ease, or anxious and withdrawn?
- 5.Does the manager answer your questions openly or deflect?
Could the NHS fund West Heath House's fees?
The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.
Location
54 Ivy House Road, Birmingham, B38 8JW
West Heath House
CQC overall rating
CQC rating published: 1 October 2021
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