West Abbey

Stourton Way, Yeovil, Somerset, BA21 3UA

01935411136

Care Type

Nursing Care

Inspection date

9 March 2023

Provider

Barchester Healthcare Homes Limited

Beds

92 beds

How this home compares nearby

Of 11 care homes for older people within 5 miles, 2 are rated higher by CQC, 9 are the same and none are lower.

5 of these nearby homes have been inspected more recently than this one.

Based on CQC ratings, updated 22 October 2026. How we compare homes | See the nearby homes

Rating history

GoodJul 2015
GoodAug 2017
Requires ImprovementApr 2020
Requires ImprovementJun 2021
GoodMar 2023

Improved from Requires Improvement to Good in 2023. CQC has rated this home 5 times since 2015.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Barchester Healthcare Homes Limited, which runs 207 care homes in England: 9 rated Outstanding, 111 Good, 13 Requires Improvement and 74 not yet rated.

Average care home fees in the South West: £1,170 a week for residential care and £1,472 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

NHS-funded Nursing Care pays £267.68 a week to the home towards registered nursing care for eligible residents (2026/27). A quoted fee may already exclude it.
This home lists dementia care, which usually costs more than standard residential care. See dementia care home costs. NHS Continuing Healthcare may apply where someone's needs are primarily health needs.
How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About West Abbey

West Abbey is a nursing home in Somerset, providing nursing and personal care for older people, including those living with dementia and people with nursing needs such as acquired brain injuries. Further details on the CQC's most recent findings are set out below.

West Abbey is a nursing home providing personal and nursing care for up to 97 people, with 74 residents at the time of inspection. The service supports older people living with dementia and those with other nursing needs, such as acquired brain injuries. The purpose-built home spans two floors with three separate areas, each offering communal spaces including lounges and dining rooms, with level access to secure gardens.

Residents and relatives reported being happy with the care and support provided, describing the home as friendly and welcoming. Risks for people were identified and managed effectively, and medicines were managed and administered safely.

Source: CQC inspection report, 28 March 2023

Specialist Care

DementiaOlder peoplePhysical disabilitiesYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service with nursing
Registered capacity: 92 places — this is not a vacancy count
Registration checked: Registered · BA21 3UA

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia; Physical disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 28 March 2023. Latest inspection date recorded: 9 March 2023.

Safe: Good
EffectivePublished 30 June 2021: Good
CaringPublished 30 June 2021: Good
ResponsivePublished 30 June 2021: Good
Well-led: Good

Read West Abbey's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting West Abbey, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit West Abbey, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund West Abbey's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees