Wainford House Residential Care Home

Wainford House Residential Care Home, in Suffolk, provides care for up to 28 people, with 19 living there at the time of the assessment. The CQC rated the home inadequate overall and has placed it in special measures. Inspectors found serious risks to people's safety, with Suffolk Fire and Rescue Service issuing a prohibition notice on five bedrooms, and parts of the building and equipment unclean or unsafe.

The CQC found breaches relating to safe care, safeguarding, staffing, person centred care and governance, with weak checks and audits failing to identify risks. Family feedback was mixed, some praised kind staff and good daily care, while others raised concerns about staffing levels at weekends and lapses in personal care.