Victoria House

77 Victoria Road, Rushden, Northamptonshire, NN10 0AS

01933354780

Care Type

Residential Care

Inspection date

9 December 2022

Provider

Shaw Healthcare (de Montfort) Limited

Beds

47 beds

About Victoria House

Victoria House is a residential care home in North Northamptonshire, providing accommodation for older people, including those living with dementia and mental health conditions. Full details of the CQC's most recent findings are set out below.

Victoria House accommodates up to 47 older people, including those living with dementia and mental health conditions, across six separate wings with adapted facilities. One wing specializes in dementia care while another supports people with mental health needs. During inspection, 33 people were using the service.

Staff demonstrated good safeguarding awareness and people felt safe. Care and risk support plans guided staff in providing safe care, though some risk assessments lacked sufficient detail and were improved during the inspection. Medicines were managed safely, and staff recruitment followed safe procedures with adequate staffing levels to meet people's needs.

The home followed current government infection control guidance with no visiting restrictions in place. Incidents and accidents were responded to appropriately, with lessons learned when issues occurred.

Source: CQC inspection report, 20 January 2023

Specialist Care

DementiaMental healthOlder people

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 47 places — this is not a vacancy count
Registration checked: Registered · NN10 0AS

Registered care categories

Caring for adults over 65 yrs; Dementia; Mental health conditions.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 20 January 2023. Latest inspection date recorded: 9 December 2022.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Requires improvement

Questions prompted by these ratings

Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read Victoria House's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Victoria House, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Victoria House, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Victoria House's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees