Victoria Cottage

37 St Andrews Road, Bedford, Bedfordshire, MK40 2LW

01234272757

Care Type

Residential Care

Inspection date

28 February 2022

Provider

Butacare Limited

Beds

12 beds

Rating history

GoodJul 2015
GoodMay 2017
OutstandingJan 2020

Improved from Good to Outstanding in 2020.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

This is the only care home Butacare Limited runs in England.

Average care home fees in the East of England: £1,034 a week for residential care and £1,411 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Victoria Cottage

Victoria Cottage is a residential care home in Bedford, providing personal care for older adults. Further details from the CQC's most recent inspection are set out below.

Victoria Cottage supports up to 12 people with personal care in a residential setting. At the time of inspection, 11 residents lived in the home, each with their own bedroom and access to either en-suite or shared bathrooms. The home features two lounges, a dining room and a garden for shared use.

The home had implemented thorough visiting arrangements aligned with government guidance. Visitors pre-booked appointments with the registered manager to monitor capacity, and all guests were screened appropriately including providing evidence of negative lateral flow tests, completing COVID-19 questionnaires and having their temperatures checked.

Source: CQC inspection report, 22 March 2022

Specialist Care

Learning disabilitiesOlder peoplePhysical disabilitiesYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 12 places — this is not a vacancy count
Registration checked: Registered · MK40 2LW

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Learning disabilities; Physical disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Outstanding.

Rating report published 17 January 2020. Latest inspection date recorded: 28 February 2022.

Safe: Good
Effective: Good
Caring: Outstanding
Responsive: Outstanding
Well-led: Outstanding

Read Victoria Cottage's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Victoria Cottage, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Victoria Cottage, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Victoria Cottage's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees