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Valley ViewPlymouth
Rated:GoodResidential

Valley View

298 Fort Austin Avenue, Plymouth, Devon, PL6 5SR
01752705109
Care Type

Residential Care

CQC rating published

18 January 2023

Provider

Three Valley Care Limited

Beds

20 beds

About Valley View

Valley View is a 20-bed residential care home located on Fort Austin Avenue in Plymouth, Devon. The home is operated by Three Valley Care Limited and provides care for older people, younger adults, and individuals with dementia. Its CQC inspection in January 2023 resulted in a Good rating across all key lines of enquiry.

The home's smaller size allows for more personalised care arrangements compared to larger facilities. As a residential service, it offers accommodation and personal care support tailored to residents' needs. The Plymouth location provides access to local healthcare services and community facilities in the South West.

Specialist Care

DementiaOlder peopleYounger adults

5 Questions to Ask on Your Visit

When visiting Valley View, consider asking...

  1. 1.What specific dementia training do staff receive and how recently?
  2. 2.How do you support a resident who becomes distressed or confused?
  3. 3.How does the home keep a record of a resident's life history and personal preferences?
  4. 4.How do you involve families as dementia progresses and communication becomes harder?
  5. 5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Valley View, look out for...

  1. 1.Is the environment calm, uncluttered and easy to navigate?
  2. 2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
  3. 3.Are there memory cues around the home -- photos, familiar objects, clear signage?
  4. 4.Do residents seem settled and safe, or agitated and unsupervised?
  5. 5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Valley View's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Location

298 Fort Austin Avenue, Plymouth, Devon, PL6 5SR

CQC Logo

Valley View

CQC overall rating

Good

CQC rating published: 18 January 2023

View full inspection report
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