Tamar House

Tamar House provides personal care for up to 28 people, including those living with dementia. During the inspection, 27 people were receiving support. Staff demonstrated exceptional kindness and responsiveness, spending time chatting with people and meeting their needs in personalised ways. Residents and relatives expressed high satisfaction with the service. One person stated "I'm very safe here" and "Very very happy here," while a relative said "Can't speak highly enough of them." People appeared happy and comfortable, with staff respecting their privacy and protecting their dignity.

The home takes an innovative approach to meeting social needs and responds to residents' concerns. People feel listened to and know how to raise issues. Staff numbers are sufficient and have been recruited safely. The service effectively safeguards people from the risk of abuse, and residents reported feeling safe living at Tamar House.