Valley View and Penshaw House

Back Lane, Penshaw, Houghton le Spring, DH4 7ER

01913857776

Care Type

Residential Care

Inspection date

12 March 2020

Provider

Roseberry Care Centres GB Limited

Beds

44 beds

About Valley View and Penshaw House

Valley View and Penshaw House is a residential care home in Sunderland, providing accommodation across two sites for older people, some living with dementia, and younger adults. Penshaw House offers a number of self-contained suites alongside the main Valley View building. Details of the most recent CQC findings are set out below.

Valley View and Penshaw House is a residential care home accommodating up to 44 people across two locations. Valley View operates on the ground floor of an adapted building, while Penshaw House, which opened in June 2019, provides six self-contained suites. The home cares for older people, some living with dementia, and younger adults.

At inspection, 43 people were living there.

Residents felt safe and reported being happy with their care. Risks to individuals and the environment were well managed, and people were safeguarded from abuse. Medicines were administered and managed safely, and staff were recruited through safe processes.

The home was clean and well-maintained. However, some staff had limited knowledge of evacuation procedures. The service received mixed feedback regarding staffing levels from residents, relatives, and staff members.

Source: CQC inspection report, 6 May 2020

Specialist Care

DementiaOlder peoplePhysical disabilitiesYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 44 places — this is not a vacancy count
Registration checked: Registered · DH4 7ER

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia; Physical disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 6 May 2020. Latest inspection date recorded: 12 March 2020.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Valley View and Penshaw House's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Valley View and Penshaw House, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Valley View and Penshaw House, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Valley View and Penshaw House's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees