Valley Lodge Care Home

Valley Lodge Care Home is a residential care home providing personal and nursing care to 26 people, with capacity for up to 47 residents. The service occupies an adapted and extended property with two main accommodation areas, each with outdoor access, plus two separate isolation areas.

Inspectors identified concerns about water hygiene risk management, indicating that people were not always kept safe. Additionally, staff did not consistently support residents to have maximum choice and control over their lives, or enable them to make decisions in the least restrictive ways possible. The home's policies and systems required improvement to ensure residents received care that fully respected their autonomy and best interests.