Otterbourne Grange Residential Care Home

Grange Drive, Otterbourne, Winchester, Hampshire, SO21 2HZ

02380253519

Care Type

Residential Care

Inspection date

17 June 2021

Provider

Bethesda Healthcare Ltd

Beds

25 beds

About Otterbourne Grange Residential Care Home

Otterbourne Grange Residential Care Home is a residential care home in Hampshire, offering personal care for older people, including those living with dementia. Further details from the Care Quality Commission's most recent inspection are set out below.

Otterbourne Grange Residential Care Home provides personal and nursing care to 22 people, with capacity for up to 25 residents aged over 65, including those living with dementia. During the inspection, concerns were identified regarding cleaning standards and the protection of people from associated risks. Following the visit, a deep clean was carried out, and inspectors were assured about other infection control measures.

Fire safety improvements had been implemented, including installation of break glass cases with padlock keys next to the dining room and lounge doors, in line with recommendations from a March 2021 fire risk assessment.

Source: CQC inspection report, 23 July 2021

Specialist Care

DementiaOlder peopleYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 25 places — this is not a vacancy count
Registration checked: Registered · SO21 2HZ

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 23 July 2021. Latest inspection date recorded: 17 June 2021.

Safe: Requires improvement
Effective: Good
CaringPublished 24 August 2019: Good
ResponsivePublished 24 August 2019: Good
Well-led: Good

Questions prompted by these ratings

Safe: What changes have been made to medicines, staffing and safeguarding since this rating?

These are questions for your visit, not a claim about conditions today.

Read Otterbourne Grange Residential Care Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Otterbourne Grange Residential Care Home, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Otterbourne Grange Residential Care Home, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Otterbourne Grange Residential Care Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees