Upfield

1 Upfield, Horley, Surrey, RH6 7JY

01293782396

Care Type

Residential Care

CQC rating published

1 March 2022

Provider

Gresham Care Operations Limited

Beds

6 beds

Rating history

GoodMar 2022

First inspected by CQC in 2022, rated Good.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Gresham Care Operations Limited, which runs 6 care homes in England: 1 rated Outstanding, 4 Good and 1 Requires Improvement.

How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Upfield

Upfield is a small residential care home in Horley, Surrey, providing accommodation for six residents. The home specializes in supporting younger adults with learning disabilities, physical disabilities, and sensory impairments. As a compact facility, it offers a personalized care environment suited to individuals requiring tailored support across multiple care needs.

The home is operated by Gresham Care Operations Limited and holds a Good rating from the Care Quality Commission, following inspection in March 2022. Located in the South East, Upfield serves the local Surrey area and surrounding regions.

Specialist Care

Learning disabilitiesPhysical disabilitiesSensory impairmentsYounger adults

5 Questions to Ask on Your Visit

When visiting Upfield, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Upfield, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Upfield's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees