United Response - 131 Kneller Road

131 Kneller Road, Whitton, Middlesex, TW2 7DY

02088934636

Care Type

Residential Care

Inspection date

13 July 2022

Provider

United Response

Beds

6 beds

About United Response - 131 Kneller Road

United Response - 131 Kneller Road is a residential care home in Richmond upon Thames, supporting people with a learning disability and autistic people. Further detail on how the service performs against the Care Quality Commission's standards is set out below.

United Response - 131 Kneller Road provides residential care and personal support to six people. The service is designed to maximise residents' choice, control and independence through its model of care. At the time of inspection, the home was operating at full capacity with all six available places occupied.

The home supports people with a learning disability and autistic people, focusing on delivering respectful, dignified care that promotes equality and good access to local communities.

Source: CQC inspection report, 14 September 2022

Specialist Care

Learning disabilities

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 6 places — this is not a vacancy count
Registration checked: Registered · TW2 7DY

Registered care categories

Learning disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 14 September 2022. Latest inspection date recorded: 13 July 2022.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read United Response - 131 Kneller Road's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting United Response - 131 Kneller Road, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit United Response - 131 Kneller Road, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund United Response - 131 Kneller Road's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees