Twynham

Christchurch Road, New Milton, Hampshire, BH25 6QB

01425618950

Care Type

Residential Care

Inspection date

26 August 2022

Provider

Community Homes of Intensive Care and Education Limited

Beds

7 beds

Rating history

GoodJan 2018
GoodOct 2022

Rated Good at every inspection since 2018.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Community Homes of Intensive Care and Education Limited, which runs 66 care homes in England: 8 rated Outstanding, 53 Good and 5 Requires Improvement.

How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Twynham

Twynham is a residential care home in Hampshire, providing support for people with learning disabilities or autism. Details from the most recent CQC inspection are set out below.

Twynham provides care for up to seven people with learning disabilities or autism. At the time of inspection, all seven places were occupied. While staff noted the need for additional permanent positions, the provider had employed regular agency staff to meet people's needs, with recruitment efforts underway.

People felt safe at the service and relatives expressed confidence in their safety. Abuse prevention systems were in place, and staff demonstrated awareness of how to identify, prevent and report concerns. Safe recruitment practices were followed, and adequate staffing levels were maintained to keep people safe.

Source: CQC inspection report, 1 October 2022

Specialist Care

Learning disabilitiesYounger adults

Facilities & Amenities

GardenEn-suite RoomsDining RoomCommunal LoungeActivities Programme

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 7 places — this is not a vacancy count
Registration checked: Registered · BH25 6QB

Registered care categories

Caring for adults under 65 yrs; Caring for children; Learning disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 1 October 2022. Latest inspection date recorded: 26 August 2022.

Safe: Good
EffectivePublished 6 January 2018: Good
CaringPublished 6 January 2018: Good
ResponsivePublished 6 January 2018: Good
Well-led: Good

Read Twynham's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Twynham, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Twynham, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Twynham's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees