Townend Close

Victoria Road, Crosshills, Keighley, West Yorkshire, BD20 8SZ

01535634639

Care Type

Residential Care

Inspection date

29 January 2021

Provider

Anchor Hanover Group

Beds

39 beds

About Townend Close

Townend Close is a residential care home in North Yorkshire, providing support for older people. Further detail from the CQC's most recent findings is set out below.

Townend Close provides support for up to 39 older people in a single adapted building across two floors with a lift access. At inspection, 25 people were using the service.

The home has effective systems in place to maintain cleanliness and minimise infection transmission risk. Both residents and staff participate in routine COVID-19 testing. Communal areas are arranged thoughtfully to support social distancing, with furniture positioned to maintain appropriate spacing between chairs in the lounge and dining tables limited to two seats each.

Source: CQC inspection report, 25 February 2021

Specialist Care

DementiaOlder people

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 39 places — this is not a vacancy count
Registration checked: Registered · BD20 8SZ

Registered care categories

Caring for adults over 65 yrs; Dementia.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 19 October 2019. Latest inspection date recorded: 29 January 2021.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Townend Close's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Townend Close, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Townend Close, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Townend Close's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees