Thorpedale

Station Approach, Homefield Road, Chorleywood, Hertfordshire, WD3 5QJ

01923969154

Care Type

Residential Care

Inspection date

14 November 2022

Provider

Watford And District Mencap Society

Beds

7 beds

About Thorpedale

Thorpedale is a care home in Hertfordshire, offering a familiar and homely setting for people to feel comfortable and supported. Families looking into care options can take comfort in knowing that the team here is committed to getting to know each person as an individual. It is a small, close-knit environment where residents are known by name and treated with genuine warmth.

Thorpedale is a residential care home providing personal care to six people, with capacity for up to seven. The service supports people with a learning disability and autistic people. Staff manage medicines in ways that promote independence and good health outcomes, and generally support people to have maximum choice and control over their lives using the least restrictive approaches.

However, care plans and risk assessments do not always focus on people's aspirations or highlight key risks adequately. Further documentation is needed around day-to-day decisions where people lack capacity. The environment requires improvement to ensure it is clean, well-maintained, and meets people's sensory and physical needs.

Staff support people to maintain their own health and wellbeing and help them access specialist healthcare. There is sufficient skilled staffing to meet people's needs and keep them safe. People have expressed a desire for greater access to social activities beyond what is currently provided.

Source: CQC inspection report, 11 January 2023

Specialist Care

Learning disabilities

Facilities & Amenities

Sensory RoomActivities Programme

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 7 places — this is not a vacancy count
Registration checked: Registered · WD3 5QJ

Registered care categories

Learning disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Requires improvement.

Rating report published 11 January 2023. Latest inspection date recorded: 14 November 2022.

Safe: Requires improvement
EffectivePublished 29 September 2017: Good
CaringPublished 29 September 2017: Good
ResponsivePublished 29 September 2017: Good
Well-led: Requires improvement

Questions prompted by these ratings

Safe: What changes have been made to medicines, staffing and safeguarding since this rating?
Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read Thorpedale's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Thorpedale, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Thorpedale, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Thorpedale's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees