England

The WillowsLincolnshire

Illustrative image. Photographs of this home have not yet been added.

Rated:Requires ImprovementResidential

The Willows

74 Station Street, Rippingale, Bourne, Lincolnshire, PE10 0SX

01778440773

Care Type

Residential Care

Inspection date

27 April 2022

Provider

The Willows Home Limited

Beds

30 beds

How this home compares nearby

Of 16 care homes for older people within 10 miles, 13 are rated higher by CQC, 3 are the same and none are lower.

10 of these nearby homes have been inspected more recently than this one.

Based on CQC ratings, updated 21 October 2026. How we compare homes | See the nearby homes

Rating history

Requires ImprovementSept 2015
GoodDec 2016
Requires ImprovementAug 2019
Requires ImprovementJul 2022

Rating dropped from Good to Requires Improvement in 2019. CQC has rated this home 4 times since 2015.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

This is the only care home The Willows Home Limited runs in England.

Average care home fees in the East Midlands: £958 a week for residential care and £1,250 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

This home lists dementia care, which usually costs more than standard residential care. See dementia care home costs. NHS Continuing Healthcare may apply where someone's needs are primarily health needs.
How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About The Willows

The Willows is a residential care home based in Lincolnshire, offering older people a familiar, homely setting where they can feel comfortable and supported. Families searching for the right place for a loved one will find a team that genuinely cares about the people who live there. It is the kind of place where staff get to know residents as individuals, helping to create a sense of belonging and everyday warmth.

The Willows provides residential care to up to 30 older people, including those living with dementia, operating from a two-story house. At inspection, 27 people were using the service. Staff supported people to have maximum choice and control over their lives, using the least restrictive approaches possible and acting in their best interests.

Policies and systems at the home supported these practices. However, the home was not staffed to the level identified by the registered manager. While people's care needs were being met, they sometimes had to wait for support, and staff were not always able to fully support people living with dementia as required.

Source: CQC inspection report, 1 July 2022

Specialist Care

DementiaOlder people

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 30 places — this is not a vacancy count
Registration checked: Registered · PE10 0SX

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Requires improvement.

Rating report published 1 July 2022. Latest inspection date recorded: 27 April 2022.

Safe: Requires improvement
Effective: Requires improvement
Caring: Requires improvement
Responsive: Requires improvement
Well-led: Requires improvement

Questions prompted by these ratings

Safe: What changes have been made to medicines, staffing and safeguarding since this rating?
Effective: How are staff training, nutrition and health outcomes checked now?
Caring: How do staff protect privacy, dignity and each person’s choices?
Responsive: How are care plans, activities and complaints adapted to each resident?
Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read The Willows's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting The Willows, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit The Willows, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund The Willows's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees