The Waynes - Bridlington

The Waynes is a residential care home in Bridlington providing accommodation and personal care for up to 30 people, with 21 residents at the time of inspection. The service supports older adults and people living with dementia. While improvements were made to the safety of the environment and medicines systems, with clear processes now in place for medication management, other concerns remained.

Monitoring charts designed to reduce health risks were not sufficiently robust, and a new auditing system had not effectively identified all areas needing improvement. Records were not consistently completed to best practice standards, and staff did not always support people to have maximum choice and control over their lives in the least restrictive way possible. Risk management required strengthening, and improvements were needed around consent practices.