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The RookeryNorfolk

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Rated:GoodResidential

The Rookery

Rookery Farm Road, Walcott, Norwich, Norfolk, NR12 0PF
01692650707
Care Type

Residential Care

Inspection date

23 February 2021

Provider

Janith Homes Limited

Beds

36 beds

Rating history

  1. GoodOct 2016
  2. GoodSept 2019

Rated Good at every inspection since 2016.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Janith Homes Limited, which runs 3 care homes in England: 3 rated Good.

  • How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About The Rookery

The Rookery is a residential care home in Norfolk, providing personal care for adults with learning disabilities or autism. Full details of the CQC's most recent findings are set out below.

The Rookery provides personal care for up to 36 people aged 18 and over living with learning disabilities or autism, operating from one large converted house and separate self-contained cottage units. At inspection, 35 people were residing at the service. Staff demonstrated detailed understanding of individual needs and risks, with robust management plans in place.

People were kept informed about COVID-19, vaccination, and restrictions through accessible formats, while staff supported residents on social distancing, personal protective equipment use, and hand hygiene for safe community access.

During the visit, residents participated in activities including puzzles and social coffee breaks, helping prevent isolation. While people expressed missing face-to-face contact with family and friends, staff facilitated alternative ways of maintaining relationships through video calls and social media. Staff had implemented detailed risk management plans to support people during isolation while protecting their mental health and wellbeing.

Source: CQC inspection report, 6 March 2021

Specialist Care

Learning disabilitiesYounger adults

Facilities & Amenities

GardenSensory RoomWheelchair AccessibleDining Room

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service
Care home service without nursing; Supported living service
Registered capacity
36 places — this is not a vacancy count
Registration checked
Registered · NR12 0PF

Registered care categories

Caring for adults under 65 yrs; Learning disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 4 September 2019. Latest inspection date recorded: 23 February 2021.

Safe
Good
Effective
Good
Caring
Good
Responsive
Good
Well-led
Good

Read The Rookery's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting The Rookery, consider asking...

  1. 1.What happens if my relative's care needs increase significantly -- will they have to move?
  2. 2.How do you handle concerns or complaints from families?
  3. 3.What does the monthly fee cover and what will cost extra?
  4. 4.How do you keep families informed about their relative's day-to-day wellbeing?
  5. 5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit The Rookery, look out for...

  1. 1.Do staff greet residents by name and stop to chat?
  2. 2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
  3. 3.Does the home smell fresh and feel clean without being clinical?
  4. 4.Do residents look comfortable and at ease, or anxious and withdrawn?
  5. 5.Does the manager answer your questions openly or deflect?

Could the NHS fund The Rookery's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Location

Rookery Farm Road, Walcott, Norwich, Norfolk, NR12 0PF

CQC Logo

The Rookery

CQC overall rating

Good

Inspection date: 23 February 2021

View full inspection report
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