The Pines

The Pines provides accommodation and personal care for up to 6 people with learning disabilities and/or autism, currently supporting 4 residents. Staff supported people to have maximum choice and control of their lives in the least restrictive way possible, and care was person-centred, promoting dignity, privacy and human rights.

However, inspectors identified several areas of concern. Medicines were not stored safely and checks had not identified this issue. Food items were not stored in the recommended ways, and not all staff received the training they needed before starting their roles, with refresher training not always completed when required.

Although systems were in place to support people and keep them safe, issues found were not always addressed straight away.