England

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Abacus Quality Care Ltd T/A Abacus Care HomeStaffordshire

Illustrative image. Photographs of this home have not yet been added.

Rated:Requires ImprovementResidential

Abacus Quality Care Ltd T/A Abacus Care Home

42-44 Rolleston Road, Burton On Trent, Staffordshire, DE13 0JZ

01283533166

Care Type

Residential Care

Inspection date

20 April 2023

Provider

Abacus Quality Care Ltd

Beds

27 beds

How this home compares nearby

Of 20 care homes for older people within 5 miles, 18 are rated higher by CQC, 2 are the same and none are lower.

5 of these nearby homes have been inspected more recently than this one.

Based on CQC ratings, updated 22 October 2026. How we compare homes | See the nearby homes

Rating history

Requires ImprovementDec 2015
GoodNov 2016
GoodAug 2019
Requires ImprovementJun 2023

Rating dropped from Good to Requires Improvement in 2023. CQC has rated this home 4 times since 2015.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

This is the only care home Abacus Quality Care Ltd runs in England.

Average care home fees in the West Midlands: £912 a week for residential care and £1,308 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

This home lists dementia care, which usually costs more than standard residential care. See dementia care home costs. NHS Continuing Healthcare may apply where someone's needs are primarily health needs.
How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Abacus Quality Care Ltd T/A Abacus Care Home

Abacus Care Home, based in Staffordshire, offers residential care in a setting where families can feel welcome and involved in their loved one's daily life. The team here understands how much it means to find a place that feels safe and familiar, and that sense of community is at the heart of what they work toward. For families beginning the search for care in the Staffordshire area, Abacus Care Home is a local option worth getting to know.

This residential care home supports up to 27 older people, some living with dementia. At the time of inspection, 23 people were using the service. Medicines are administered safely and the home has sufficient staff who are safely recruited and trained to recognise and report abuse.

Staff support people to have choice and control over their lives.

However, inspectors found that risk assessments were not always current and lacked clear information to monitor identified risks. Care plans required updating and did not always contain sufficient detail. The systems for learning from incidents and identifying areas for improvement were not consistently effective.

Staff did not always support people in the least restrictive way as intended, partly because policies and systems did not adequately support this practice. The provider's visiting approach did not align with government guidance, though this was immediately reviewed following the inspection.

Source: CQC inspection report, 16 June 2023

Specialist Care

DementiaMental healthOlder peoplePhysical disabilitiesYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 27 places — this is not a vacancy count
Registration checked: Registered · DE13 0JZ

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia; Mental health conditions; Physical disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Requires improvement.

Rating report published 16 June 2023. Latest inspection date recorded: 20 April 2023.

Safe: Requires improvement
Effective: Requires improvement
CaringPublished 23 August 2019: Good
ResponsivePublished 23 August 2019: Good
Well-led: Requires improvement

Questions prompted by these ratings

Safe: What changes have been made to medicines, staffing and safeguarding since this rating?
Effective: How are staff training, nutrition and health outcomes checked now?
Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read Abacus Quality Care Ltd T/A Abacus Care Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Abacus Quality Care Ltd T/A Abacus Care Home, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Abacus Quality Care Ltd T/A Abacus Care Home, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Abacus Quality Care Ltd T/A Abacus Care Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees