The Orchards

The Orchards provides personal and nursing care for up to 45 people, specialising in supporting older people, those with complex healthcare needs, and people living with dementia. At inspection, 39 residents and one person receiving respite care were living at the home. The provider and registered manager create a homely, welcoming environment that values each person as an individual, with staff supporting residents to have maximum choice and control in their lives using the least restrictive approach. People feel safe at the home and staff know how to raise concerns confidently. Medicines are administered safely by trained staff whose competency is regularly assessed. An inclusive ethos enables residents to share their views, raise concerns and follow their own routines, helping them remain in control of their support and daily lives. Staff demonstrate excellent knowledge of the people they care for, enabling them to provide person-centred care.