The Orchards Residential Care Home

The Orchards Mill Lane, Bradwell, Great Yarmouth, Norfolk, NR31 8HS

01493652921

Care Type

Residential Care

Inspection date

11 March 2020

Provider

The Orchards Residential Care Home

Beds

13 beds

About The Orchards Residential Care Home

The Orchards Residential Care Home is a residential care home in Norfolk, providing personal care to older people, including some living with dementia. The findings below set out the CQC's most recent assessment of the service.

The Orchards provides personal care to 13 people, some living with dementia, in a single adapted building featuring two communal lounges, a dining area, and accessible garden. Staff demonstrated good understanding of safeguarding responsibilities and medicines were managed safely. While risk assessments were in place, some improvements were needed to ensure guidance was accurate for staff delivering care.

The registered manager committed to increasing staffing levels across the day following the inspection to better meet people's changing needs. Staff completed training to support residents' care requirements, and people were supported to maintain adequate nutrition and hydration.

Source: CQC inspection report, 4 April 2020

Specialist Care

DementiaOlder people

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 13 places — this is not a vacancy count
Registration checked: Registered · NR31 8HS

Registered care categories

Caring for adults over 65 yrs; Dementia.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 4 April 2020. Latest inspection date recorded: 11 March 2020.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Requires improvement

Questions prompted by these ratings

Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read The Orchards Residential Care Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting The Orchards Residential Care Home, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit The Orchards Residential Care Home, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund The Orchards Residential Care Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees