The Old Vicarage

The Old Vicarage is a care home providing personal care and support to older people, including those staying for respite. The CQC rated the home Good overall, finding staff kind, knowledgeable and attentive, with enough people on duty and a clean, well-maintained environment. Residents and relatives spoke warmly of the care received and felt safe and settled.

Inspectors identified some shortfalls: care plans and risk assessments were not always up to date, medicine monitoring needed improvement, quality audits were not always effective, and the home did not always follow best practice around mental capacity and consent. The provider was responsive to feedback and had begun addressing these issues before the assessment ended.