The Oaks

The Oaks is an eight-bedded residential care home providing care to people with physical disabilities, learning disabilities, or autism. The converted domestic property includes bedrooms with ensuite facilities, a communal living room, and large accessible gardens. Eight people were using the service at inspection.

The home demonstrated strong infection prevention and control practices, with four-hourly sanitising of frequent touch areas and clear cleaning records. Staff had received appropriate training and understood the rationale behind protective measures. Visitor and staff entry procedures were well-managed, with lateral flow device tests required and staff refusing admission to those who couldn't provide evidence.

Staff absence was covered by colleagues or bank staff assigned to minimise working across different services, with risk assessments completed when necessary to prevent cross-service contamination concerns.